It answers the calls, chases the invoices, fills the schedule, drafts the replies. Built in about two weeks, operated every month after. You own all of it, and you can leave any month.
The first is halfway through checkout at the supply house when his phone buzzes itself quiet in his pocket. By the time his hands are free, it's a missed call from a number he doesn't know. He does what he always does: texts the caller a photo of his business card, and hopes they still need a roof when he calls back tonight.
Across town, the same kind of call reaches a business with its own OS. The OS answers, understands the caller has a leak over the garage and wants someone out this week, offers Thursday morning, and texts the confirmation back before the phone stops buzzing on the dash.
Same trade. Same Tuesday. One of them booked the job without breaking stride.
Your OS is built against all three. The Advance Session maps where yours stands — and what an OS would take over first.
Where your leads, jobs, and opportunities come from — and where that pipeline quietly leaks.
How the work actually gets delivered — and where it jams up against your time.
How the business captures and compounds knowledge — so it runs without you holding every piece.
This is not software with your logo on it. It's a custom web app built around how your operation actually moves, in about two weeks. Then it's operated: watched, tuned, and answered for, every month, by a person.
40% of AI projects get cancelled (Gartner). The difference is whether someone owns the outcome. That's the job I'm for.
A light fractional COO runs $5,000–15,000 a month. This is a fifth of that, and it doesn't sleep.
The exact figure depends on what your OS takes over, and we settle it together in the Advance Session. You own the system, the data, and the phone number from day one. Leave any month; everything stays yours.
The strategies McKinsey reserves for the giants, brought down to earth for your business.
I'm Tom Mitcham. Thirty-two years running businesses: construction, real estate, services. I've missed the call in the checkout line, chased the invoice into week six, and eaten the no-show. I built the first one of these systems for my own companies, and it runs them today.
There is no team to hand you to. The person who builds your OS is the person who answers when something needs attention. That's the whole arrangement.
Below is a complete OS built on a fictional roofing company — the system is real, the business is invented, so you can poke around all of it freely. Click through. This page can tell you what an OS is; five minutes in one shows you.
You get a clear, prioritized blueprint for your operation — backed by the due-diligence research behind every recommendation, not a generic checklist.
From there, I can build it with you, set you up to run it yourself — or I build it and run it for you. Your pace, your call.
A short, no-cost conversation. You talk; I listen for where the operation strains.
A clear diagnosis across all three areas — what's healthy, what needs work, what's critical.
A prioritized blueprint — clear on the cost and payoff of each path.
The OS goes to work — answering, chasing, filling, drafting. You watch it run.
45 minutes. You walk me through how work actually moves through your business; I show you what an OS would take over first, and what that's worth. You keep the map either way. Does that work?